Work with us
Lone Pine Koala Sanctuary, established in 1927, proudly holds the title of the world’s first and largest koala sanctuary. Originally founded as a safe haven for sick, injured, and orphaned koalas, we have grown to house over 100 koalas and approximately 75 species of other native Australian wildlife.
Our sanctuary is not only a refuge for animals but also a welcoming space for our team, visitors, and the broader community. Education, research, and conservation remain at the heart of everything we do.
With the support of over 130 dedicated employees, as well as our suppliers and customers, we strive to set new benchmarks in environmental wildlife management, ensuring a stronger future for Lone Pine Koala Sanctuary.
As an equal opportunity employer, we value and celebrate diversity in all forms, including gender, age, race, sexual orientation, and religious beliefs.
Nestled along the picturesque Brisbane River and just minutes from Brisbane’s CBD, Lone Pine offers a truly unique and inspiring workplace.
Some of our team member benefits include the following:
- Above award pay rates
- Membership to the sanctuary
- Free and discounted passes (for team/immediate family/friends)
- Access passes and discounts to other QLD zoo and sanctuary facilities
- Discounts on F&B / Retail / Experiences
- Service Recognition Program
- Reward & Recognition initiatives
- Salary Sacrificing
- Flexible work arrangements
- Foundation Training
- Access to in-house (on-site) Mental Health First Aid support
- Opportunity to work with like minded people
- Various conservation opportunities (in-house and offsite)
- Professional Development (internal & external)
If you are passionate about wildlife and conservation and want to join a team that shares your values, we encourage you to apply for the available positions below.
Lyndon Discombe
General Manager
Job Vacancies
About the Sanctuary
Lone Pine Koala Sanctuary opened in 1927 as a safe refuge for sick, injured, and orphaned koalas. Today, Lone Pine remains a much loved and iconic destination for local and international guests to not only see native Australian animals, but to also connect and learn. Our goal is that everyone leaves the sanctuary feeling inspired to make small, positive changes in their daily lives to help protect their own native wildlife and habitats.
Through collaboration with our 95+ employees, suppliers and customers, we aim to set a new standard in environmental wildlife management. This will contribute to building a stronger Lone Pine Koala Sanctuary.
Our Vision To protect, respect and conserve our environment and wildlife by educating and connecting people with nature.
Our Mission To inspire individuals and communities to live in balance with the natural world.
Located on the banks of the beautiful Brisbane River & only a few minutes from Brisbane CBD, this truly is a great place to work.
Reservations & Administration Officer
About the Position:
Lone Pine Koala Sanctuary is currently seeking an experienced Reservations & Administration Officer to join our Sales team!
This is a varied customer service and administrative role responsible for managing reservations, supporting group bookings, and helping deliver seamless visitor experiences. This casual position offers approximately 15–20 hours per week and requires flexibility across a seven-day roster.
As a Reservations & Administration Officer, you’ll respond to guest enquiries, process bookings and payments, coordinate group visits, and maintain accurate records. You’ll liaise with tour operators, travel agents, schools, and internal departments to organise experiences, catering, special requests, and arrival logistics.
Working closely with the Reservations Supervisor, you’ll also provide general administrative support, assist with payment reconciliation and invoicing, respond to customer feedback, and help resolve booking issues promptly and professionally.
This role suits someone who is highly organised, detail-focused, confident communicating with different stakeholders, and comfortable managing changing priorities in a busy visitor environment.
To view the full position description and key responsibilities, please click here.
If this sounds like you and you would like to become a part of our wonderful team, then we would love to hear from you.
Please email [email protected] with your resume and a cover letter detailing why you are perfect for this role.
General Keeper
About the Position:
Lone Pine Koala Sanctuary is currently seeking an experienced Casual General Keeper to join our Wildlife team!
This hands-on role is responsible for supporting the daily care, husbandry, and welfare of animals across different wildlife sections within the sanctuary. You’ll play an important role in maintaining high animal care standards while helping guests connect with and learn about Australia’s unique wildlife.
As a General Keeper, you’ll maintain clean and secure exhibits, monitor animal health and behaviour, assist with daily husbandry tasks, and follow all relevant animal welfare procedures. You’ll also conduct informative presentations and deliver safe, respectful, and engaging animal visitor interactions.
Working closely with the Wildlife Manager, Curator, and Heads of Department, you’ll support smooth day-to-day operations across the Wildlife team. The role may also include assisting with the harvesting and delivery of fresh koala food leaf to support Lone Pine’s koala population.
This role suits someone who is enthusiastic, dependable, physically capable, and confident working both autonomously and as part of a fast-paced team.
To view the full position description and key responsibilities, please click here.
If this sounds like you and you would like to become a part of our wonderful team, then we would love to hear from you.
Please email [email protected] with your resume and a cover letter detailing why you are perfect for this role.
Experienced Koala Keeper
About the Position:
Lone Pine Koala Sanctuary is currently seeking an experienced Experienced Koala Keeper to join our Wildlife team!
This hands-on role is responsible for supporting the daily care, husbandry, welfare, and management of Lone Pine’s koala population. You’ll help maintain industry-leading animal welfare standards while contributing to exceptional guest experiences and meaningful wildlife education.
As an Experienced Koala Keeper, you’ll monitor animal health and behaviour, maintain exhibits and facilities, support animal training procedures, and deliver safe and respectful animal visitor interactions. You’ll also conduct informative presentations and work closely with other keepers and educators to ensure the smooth operation of the department.
Alongside your general keeping responsibilities, you’ll assist with collecting and supplying fresh, high-quality koala food leaf. This requires an open manual driver’s licence, confidence working in a highly physical role, and the flexibility to work across weekends, public holidays, and school holidays.
This role suits an experienced keeper who is practical, adaptable, guest-focused, and deeply committed to koala welfare and conservation.
To view the full position description and key responsibilities, please click here.
If this sounds like you and you would like to become a part of our wonderful team, then we would love to hear from you.
Please email [email protected] with your resume and a cover letter detailing why you are perfect for this role.
Security Officer
About the Position:
Lone Pine Koala Sanctuary is currently seeking a Security Officer to join our team!
This is a unique security role responsible for supporting the safety and security of our team members, guests, animals, and sanctuary grounds.
Working on a one week on, one week off roster, you’ll carry out regular patrols, respond to incidents, assist guests when required, and help maintain a safe and welcoming environment across the sanctuary.
As a Security Officer, you’ll need to remain calm and professional in a range of situations, communicate clearly with guests and team members, and demonstrate a strong commitment to safety and customer service.
Previous wildlife experience is not required. Full training will be provided, including how to safely respond to common wildlife situations that may occur on site.
This role suits someone who is reliable, observant, confident working independently, and comfortable managing a variety of situations in a unique and rewarding environment.
The position offers above Award pay rates, excellent team member benefits, full training, and the opportunity to work surrounded by Australian native wildlife.
If this sounds like you and you would like to become a part of our wonderful team, then we would love to hear from you.
Please email [email protected] with your resume and a cover letter detailing why you are perfect for this role.
Plantation / Harvesting Officer
About the Position:
Lone Pine Koala Sanctuary is currently seeking a Plantation/Harvesting Officer to join our team!
This hands-on role plays a key part in maintaining the health of our koala population by ensuring a consistent supply of high-quality, freshly harvested food leaf.
As a Plantation / Harvesting Officer, you’ll be responsible for the sustainable harvesting of eucalyptus, maintaining leaf storage cleanliness, and ensuring all browse is in the best possible condition for consumption. You will also assist with plantation maintenance, including tree health assessments, mulching, and data collection to monitor growth rates.
This role involves working in various weather conditions and requires a high level of physical fitness to operate equipment safely, including chainsaws and vehicles with trailers.
You’ll work closely with the Head of Plantations and the Head of Koalas, contributing to the smooth operation of the sanctuary and supporting Lone Pine’s industry-leading standards of animal husbandry.
To view the full position description and key responsibilities, please click here.
If this sounds like you and you would like to become a part of our wonderful team, then we would love to hear from you.
Please email [email protected] with your resume and a cover letter detailing why you are perfect for this role.
