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Getting Here

How to get here

Lone Pine Koala Sanctuary is located in Fig Tree Pocket, just 12km from Brisbane CBD.

If you are self-driving, enter our business name in to Google Maps for directions. Public transport information is listed below.


708 Jesmond Road
Fig Tree Pocket
Queensland Australia 4069

Opening Hours

9am – 5pm 
Monday – Sunday

ANZAC Day (25th April)
1:30pm – 5:00pm


+617 3378 1366
General Enquiries: [email protected]
Media & PR Enquiries: [email protected]


River Cruise

Mirimar Cruises have been taking locals and visitors to Lone Pine for over 70 years. Jump on board and enjoy a scenic cruise up the Brisbane River, before disembarking at Lone Pine for a day of wildlife discovery.

Mirimar II (75-minute cruise):

Depart Cultural Centre Pontoon, Brisbane 9:00 AM
Arrive Lone Pine Koala Sanctuary 10:15am

Return trip:
Depart Lone Pine Koala Sanctuary 1:30 PM
Arrive Cultural Centre Pontoon, Brisbane 2:45pm

*Currently operating 7-days a week, and subject to availability.

**Please note – Mirimar Cruises will be unavailable for one week from Monday the 27th May – Friday the 31st May. 

For information and to book, contact Mirimar Cruises:
Ph: 0412 749 426
Email: [email protected]

*City Cat ferries do not travel to Lone Pine.

Public Bus

There are regular buses to and from Lone Pine operated by Brisbane City Council:

  • Bus number 430, Queen Street Station
  • Bus number 445, Adelaide Street

For more information, including current fares & bus stops, visit Translink’s Journey Planner.

By Taxi

Taxis can be booked by calling:
Black & White taxi:133 222
Yellow Cabs taxi: 07 3391 5955 or 131 924

Facilities & Accessibility


Lone Pine Koala Sanctuary was established on naturally hilly terrain. In order to maintain the integrity of the landscape, not all hills and slopes within the sanctuary are suitable for unassisted wheelchairs. Alternate routes are available for guests with limited mobility.

Some areas of Lone Pine are unpaved, such as our kangaroo reserves and sheepdog/barn area. These areas may not be suitable for all wheelchairs or mobility assistive devices.

It is highly recommended that all guests wear suitable footwear. Shoes must be worn within the sanctuary at all times and high heels are not recommended.

We partner with Cérge, a companion app that provides pre-visit information, detailing accessible imagery and descriptions. Check out the Cérge website here for more information.

Wheelchair Hire

We have a limited number of manual wheelchairs available for hire at our Ticket Entrance. All guests who wish to hire a wheelchair will be asked to sign a liability waiver and pay a maintenance fee of $6.

To book ahead of time, please call us on (07) 3378 1366 or email [email protected].

Companion Card Holders

Lone Pine Koala Sanctuary offers complimentary entry for essential support persons or carers accompanying individuals with disabilities who hold a valid Companion Card. To benefit from this program:

1. Visitors must have a valid government-issued Companion Card.

2. The cardholder purchases a standard admission ticket.

3. Upon presentation of the Companion Card at the entrance, the essential support person receives free entry.

4. Visitors can enjoy all sanctuary attractions and wildlife experiences together.

Lone Pine Koala Sanctuary is dedicated to providing an inclusive and memorable wildlife experience for everyone. For inquiries or to plan a visit, contact our guest services team on (07) 3378 1366 or email [email protected]

Transport and Access

  • Free parking
  • Disabled parking
  • Public bus service
  • Guide dogs and assistance animals must be arranged with management prior to arrival


  • Onsite First Aid officers
  • Onsite Automatic External Defibrillators (AEDs)
  • Situated in close proximity to local medical centres and hospitals

Mobility Assistive Devices

Personal mobility devices such as prams, strollers, wheelchairs and electric mobility scooters are permitted for use at Lone Pine. Guests using approved personal mobility devices are asked to exercise extreme caution at all times whilst navigating sanctuary grounds, to ensure a safe environment is maintained for guests, staff and wildlife.

Bicycles, tricycles, scooters, skateboards, roller skates and similar modes of transportation are not permitted.

Assistance Animals

Access to Public areas:

Certified guide, hearing or assistance animals are permitted within the public access grounds of Lone Pine Koala Sanctuary, including the Riverside Café and outdoor cinema areas, without prior arrangements.

Access to Sanctuary:

Bookings are essential for access into our Sanctuary with a certified guide, hearing or assistance animal. As a Wildlife Sanctuary it is important to ensure the safety of both our animals and the certified guide, hearing, or assistance animal during your visit.

Approved handlers with certified guide, hearing or assistance animals wishing to visit the paid sanctuary grounds must call (+61) 7 3378 1366 or email [email protected] to make pre-arrangements before visiting.

Please note visits will be guided by a Lone Pine team member for a maximum duration of 2 hours.

Guest Services

  • Stroller ($6) and wheelchair hire ($6)
    (please call ahead to reserve wheelchair)
  • Directional maps and signage throughout park
  • EFTPOS available (AMEX, VISA, Mastercard)
  • Parents Rooms
  • Disabled toilets
  • Two onsite cafes
  • Picnic areas and eating spots (strictly no BYO alcohol)
  • E-vehicle charging stations
  • Free Wi-Fi
  • Free device charging points